Privacy Policy

Last updated: July 8, 2026.

This Privacy Policy explains how Greer Water Works, Inc. ("Greer Water Works," "we," "us," or "our") collects, uses, shares, and protects information when you visit this website, contact us by phone or email, or request an estimate or service. By using our website or contacting us, you agree to the practices described in this policy.

Information We Collect

Information you provide. When you submit a contact or estimate form, call us, or email us, we may collect your name, phone number, email address, service address, and details about the plumbing, water, or gas work you are requesting. Providing this information is voluntary, but we need it to respond to your request and schedule service.

Information collected automatically. Like most websites, we may automatically collect technical information when you visit, such as your IP address, browser type, device type, referring pages, and the pages you view. This information is collected through cookies, server logs, and similar technologies to help the site function and to understand how visitors use it.

How We Use Your Information

• Respond to your inquiries and provide the estimates or services you request.
• Schedule, perform, and follow up on plumbing, water, and gas services.
• Communicate with you about your request, appointment, or account.
• Operate, maintain, secure, and improve our website.
• Comply with our legal, tax, and regulatory obligations.

Communications and Consent

When you submit a form, call, or email us, you agree that we may contact you by phone, email, or text message to respond to your request and to discuss the services you asked about. Message and data rates may apply to text messages. You can opt out of non-essential communications at any time by replying STOP to a text, following the unsubscribe instructions in an email, or contacting us using the details below. We may still need to contact you about an active service request.

Cookies and Analytics

We use cookies and similar technologies to keep the site working properly and to measure and improve site performance. We may use third-party analytics and performance tools that set their own cookies and collect usage data on our behalf. Our site also loads Google-hosted web fonts and Google Maps, which may collect data as described in Google's privacy policy. You can control or disable cookies through your browser settings, though some features of the site may not work as intended if you do.

How We Share Information

We do not sell your personal information. We may share it with:

• Service providers who help us operate our business and website (for example, hosting, scheduling, communications, and analytics providers), under obligations to protect your information.
• Legal and safety purposes, when required by law, subpoena, or legal process, or to protect the rights, property, or safety of Greer Water Works, our customers, or others.
• A successor in connection with a merger, acquisition, or sale of business assets.

Third-Party Links

Our website may link to third-party sites and services (for example, our social media profiles or mapping services). We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

Data Retention

We keep your information for as long as needed to provide the services you requested, to operate our business, and to meet our legal, tax, and recordkeeping obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may request to access, update, correct, or delete the personal information we hold about you, and you may opt out of marketing communications. To make a request, contact us using the details below. We will respond consistent with applicable law. Depending on where you live, you may have additional rights under state privacy laws.

Children's Privacy

Our website and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the website after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: